The word troubleshoot generally comes with a negative stigma attached to it. For example, “If your TV is not displaying picture properly, please see the troubleshooting section near the back of this book.”
Most of the time this leads to a costly trip to the repair shop because that section really doesn’t help out much. Phoenix Home Performance (Phoenix HP) embraces the full, house-as-a-system approach to troubleshooting head on, changing the world troubleshoot from a negative, to a positive term for the homeowner.
Since 2010 Bill McDonald, lead auditor for Phoenix HP, has been paving the way for homeowners to feel more comfortable in their homes and save money while doing so. The BPI and PH certified home performance auditor is compelled to make a difference in every home he sees. Bill remarked when asked about a full-home troubleshoot regarding a few items I brought up such as sweating windows, huge icicles, cold spots and large energy bills, “…When you stand back and look at the whole house as a system, you can clearly see the issues these homeowners are having. Insulation itself might not solve a particular problem, but insulation in addition to air-sealing the space can lead to a tighter, more systematic solution to the home’s problems in regards to conditioned space. The same applies to electrical usage: if it’s not as simple as changing out the type of bulbs you’re using and Energy Star appliances, you need to take a look at how they’re all functioning together. It takes the proper equipment and the appropriate knowledge of how a home functions systematically in order to give an accurate analysis when troubleshooting the issues that homeowners experience every day.”
In addition to BPI home performance audits, the team at Phoenix HP also performs RESNET certified HERS ratings for Energy Star homes, has their own in-house blown insulation and air-sealing crew and does planning and consultation for low-energy, net-zero, passive house designs.
To contact Phoenix Home Performance regarding Home Performance Assessments, Insulation and Air-Sealing, HERS Rates or Passive House Consultation, please call (877) 548-8237.
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Source: Phoenix Home Performance